All Systems Operational

About This Site

AFTER-HOURS EMERGENCY SUPPORT

HOURS MONITORED: 9PM-8AM EST weekdays, 24-hours on weekends starting at 9PM EST on Friday evening
EMERGENCY OFF-HOURS EMAIL: alert@ticketnetwork.com
EMERGENCY OFF-HOURS PHONE: Please dial (844) 425-5531 and follow the instructions

NOTE: Please only use this alert email address and/or phone number during the hours posted above. Also, this is intended for large-scale, system-wide type outages, not routine support. Thanks

Overall Operational
Inventory Availability & Pricing Operational
Data Platform / Reporting Operational
Retail Sites / Sales Operational
Broker Software Operational
Network Infrastructure Operational
Other Operational
Braintree United States Processing Operational
Braintree PayPal Processing Operational
Braintree Gateway API Operational
Braintree 3D Secure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Maintenance Scheduled
Completed - The scheduled maintenance has been completed.
Sep 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 EDT
Scheduled - System maintenance is scheduled for 9/26 2-6am Eastern Time.
Visit status.ticketnetwork.com for updates during the maintenance hour(s).
Please allow the maintenance to be completed before contacting after-hours emergency support.
Sep 25, 12:41 EDT
Sep 25, 2024
POSNext / TN Open APIs (Broker API) Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 22:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:00 EDT
Scheduled - TN Open API system maintenance is scheduled for the evening of Wed, Sep 25 starting at 9PM EDT and is expected to last until 1AM EDT Thu, Sep 26.

During the maintenance:
* POSNext / TN Link may be unstable and/or unavailable.
* Orders will not be lost during this maintenance but may be delayed getting to your POS (or being available in your APIs) until after the maintenance.
* Native Integration functionality may be delayed.
* You may also notice some instability after the outage period and during the remainder of the maintenance.
Sep 24, 16:34 EDT
Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

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