Ticketnetwork Status

All Systems Operational

About This Site

AFTER-HOURS EMERGENCY SUPPORT

HOURS MONITORED: 9PM-8AM EST weekdays, 24-hours on weekends starting at 9PM EST on Friday evening
EMERGENCY OFF-HOURS EMAIL: alert@ticketnetwork.com
EMERGENCY OFF-HOURS PHONE: Please dial (844) 425-5531 and follow the instructions

NOTE: Please only use this alert email address and/or phone number during the hours posted above. Also, this is intended for large-scale, system-wide type outages, not routine support. Thanks

Overall Operational

Inventory Availability & Pricing Operational

Data Platform / Reporting Operational

Retail Sites / Sales Operational

Broker Software Operational

Network Infrastructure Operational

Other Operational

Braintree United States Processing Operational

Braintree PayPal Processing Operational

Braintree Gateway API Operational

Braintree 3D Secure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

Reporting Delays

Resolved - This incident has been resolved. Please reach out to our support teams to report any problems or concerns.
Dec 18, 14:34 EST

Monitoring - Thank you for your patience. We are upgrading the status of affected components to operational as performance has fully recovered. This incident will remain active until such time as we determine a re-occurrence is no longer imminent.
Dec 18, 14:07 EST

Identified - Thank you for your patience. We have identified the root cause of this incident and our engineers are actively executing a fix. Kindly check the status of this incident via status.ticketnetwork.com, while we work on restoring services back to normal. We will provide updates as more information becomes available.
Dec 18, 13:48 EST

Investigating - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Dec 18, 13:04 EST

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.