Degraded performance over the last ~45min

Incident Report for Ticketnetwork

Investigating

Additional updates occurred that required server restarts. We are investigating why this happened.
Posted Nov 12, 2026 - 11:53 EST

Monitoring

We experienced unexpected server updates where servers needed to be restarted to recover. We are actively investigating the cause of the updates and reviewing our environment to avoid further issues. This resulted in degraded performance with our retail components. Our tech leads are still monitoring until we can call this fully resolved.
Posted Nov 12, 2026 - 11:16 EST
This incident affects: Overall (Inventory Availability & Pricing, Broker Software).
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